Help Center

We typically require 2D/3D drawings, material specifications, quantity, tolerance requirements, and surface finish. Providing clear drawings and critical feature notes helps us evaluate manufacturability and quote accurately.

Yes. All projects go through a drawing and requirement review before machining begins. This helps identify potential issues related to tolerance, geometry, or material selection early in the process.

We provide practical feedback based on machining experience, such as tolerance adjustment, feature simplification, or material alternatives, to improve manufacturability and control cost.

We accept STEP, IGES, STL, and PDF files. STEP files are preferred for CNC machining evaluation and quotation.

We support one-off parts, small batches, and low- to mid-volume production depending on part complexity and requirements.

Yes. We offer practical DFM feedback focused on machinability, cost control, and process stability, especially for complex or tight-tolerance parts.

Yes. We regularly support prototypes and first-article builds before moving to small or repeat production.

We provide updates through email or agreed communication channels during key production stages.

Quality is controlled through process planning, in-process inspection, and final dimensional checks. Critical features are monitored to maintain consistency across parts and repeat orders.

Yes, we are ISO 9001:2015 & ISO 13485:2016 certified. 

Lead time depends on part complexity, material, quantity, and finishing requirements. Typical machining lead times range from a few days for simple prototypes to several weeks for complex or batch production.

Our services include CNC milling, turning, 5-axis machining, and secondary processes depending on part requirements.

Common finishes include anodizing, bead blasting, polishing, plating, powder coating, and passivation. Finish selection depends on material type and functional requirements.

Inspection results can be provided upon request, especially for parts with critical tolerances or quality requirements.

Standard tolerances are typically ±0.05 mm. Tighter tolerances can be achieved depending on geometry, material, and machining method.

We machine aluminum, stainless steel, carbon steel, brass, copper, titanium, and engineering plastics such as POM, ABS, Nylon, PC, and PEEK.

Yes. 5-axis machining and advanced fixturing allow us to produce complex and multi-face parts

Thin-wall parts can be machined with proper design review and process planning to minimize deformation.

Inspection or OQC reports can be provided upon request, especially for parts with critical dimensions or quality requirements. Report content is based on drawing specifications and agreed inspection scope.

For CNC turned parts, typical achievable concentricity is within 0.01–0.03 mm, depending on part geometry, length-to-diameter ratio, material, and machining setup.

Yes. We regularly machine precision shafts, bushings, and rotational components. Requirements such as concentricity, runout, and surface finish are reviewed before production to ensure functional performance.

Yes. We regularly ship CNC machined parts to overseas customers worldwide, including the United States, Canada, Germany, the United Kingdom, France, Australia, and other regions.

Shipping methods include express courier, air freight, and sea freight based on urgency and shipment size.

Parts are packaged using protective materials to prevent damage during international transportation.

Custom packaging can be arranged based on part size, finish, and customer requirements.

Any quality concerns are reviewed against drawings and inspection results to determine corrective actions.

Yes. We support post-delivery technical communication to address questions or concerns.

Customers can contact our team directly via email or the contact form to report issues or request support.